Richard
Maclam
[email protected]
 
Home: (253) 288-1878
Cell: (253) 486-3862

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Software Experience
Microsoft Office Suite: Word, Access, Excel, Powerpoint, & Outlook
Microsoft Windows: XP, NT, & Vista
Visual Basic
HTML
PHP
Browsers: Internet Explorer, FireFox, Opera, Chrome, & Safari
LibreOffice Suite: Writer, Calc, Impress
Linux versions: Ubuntu, Red Hat (Fedora), Mandriva, Mageia, & SuSE
Linux Windows Management Software: KDE & Gnome

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Summary
Entered Data into Excel Spreadsheets & wrote macros to compare spreadsheets and generate new spreadsheets from results.
Upgraded Visual Basic software to read MS Access database and generate training materials in Microsoft Word from modules selected by user.
Designed software utilizing Visual Basic to interface with an Excel spreadsheet to retrieve sales figures to determine sales bonuses.
Designed software utilizing Visual Basic to interface with MS Access database and MS Word documents for Denial of Claim letters and initiate Time Compliance records. Utilized Excel, Access, dBase & Post Office Database to import data from flat files and determine if the data was correctly formatted and authenticity of mailing address.
Designed & Maintained Website for Clothing sales utilizing HTML & PHP.
Utilized multi-line telephone systems, scanners, fax machines, printers, and postage metering equipment.

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Employment
09/2013–09/2013
Data Entry
Almond & Associates
Utilized proprietary software to clear backlog of records to track maintenance of medical equipment in accordance to FDA regulations.
05/2013–07/2013
Data Entry
OfficeTeam
Ented data into Excel spreadsheets to track maintenance.
06/2012–12/2012
Corporate Services Technician – Central Records Imaging (3105N)
Mutual of Enumclaw
The position involves various duties. These duties include document preparation, scanning, and indexing for customers. A solid understanding of Microsoft Windows and strong typing skills are required for this position. An Imaging Specialist must be able to work well in a team environment and produce accurate work. All work must be completed with customer satisfaction being the number one priority.
10/2011–12/2011
Customer Service Representitve
Affiliate Computer Services
Received and terminated calls using company computer and telephone equipment. Verbally delivered a scripted message displayed on a computer screen using a telephone headset. Appropriately responded to questions according to expectations. Tactfully handled confrontational or stressful interactions with the public.
08/2010-03/2011
Receptionist
Canterbury House
Utilized, coordinated, and maintained a multi-line phone system and voice mail system. Provided general clerical support to all staff as needed. Opened, annotated and distributed mail. Checked-in all packages/letters. Organized and maintained office supplies, inventory and storage. Maintained Office Equipment.
12/2009–03/2010
Data Preparation
OfficeTeam
Used MS Access, dBase, Excel to create mailing lists and check them against Post Office Address Checking Software
05/2008–03/2009
Project Support Specialist
Washington Women’s Employment and Education
Operated computer software such as MS Word, MS Access, MS Excel, MS Powerpoint, & MS Outlook. Assisted in the instruction of the use of the above software. Operated and maintained office equipment such as copiers, fax machines, telephones and shredders. Exchanged backup media in a timely manner to ensure that there was no lose of data. Received, logged and safeguarded monies donated to organization. Greeted visitors, answered questions from visitors and clients by phone and in person. Operated multi-line telephone and directed calls to appropriate parties. Recorded accurate phone messages when caller did not wish to use voice mail. Assisted clients in interpretation of Company policies and responsibilities. Updated and Maintained Access database to track client activity. Maintained Company and Client confidentiality. Inventoried and ordered supplies. Created promotional materials. Updated and maintained alpha-numeric filing system.
05/2007–04/2008
Food Service Worker
Food Bank
Received, logged and stored donated food. Prepared bulk food for distribution to clients. Distributed food to clients. Ensured cleanliness of work area. Supervised crew of 3 people.
12/1992–12/2006
Voice Systems Supervisor
Air National Guard
Managed the installation, repair and maintenance of telephone switching systems, telephone subsets, telephone key systems, data transmission media systems circuitry, T-carrier, fiber-optic end equipment, modems, multiplexers, line drivers; and associated hardware supporting command, control, communications, and computer (C4) systems. Installed, removed, refurbished, maintained, tested, and troubleshot these systems, equipment items, and associated hardware. Monitored and analyzed the performance of these switching systems, equipment items, and associated hardware. Managed supporting C4 systems. Supervised and trained crew of 5 to 8 personnel.
03/2005–06/2007
Light Industrial Worker
Remedy Staffing
Pick & Pack – Retrieved product from storage in accordance to printed order listing. Prepared product for shipping.
Security Guard – Provided access control, ensured personnel with authorization enter property.
Ware House worker – Loaded and unloaded trucks at a distribution center.
07/2004–08/2006
Web Master
BountifulGoddess
Designed web page according to owner specifications. Utilized MS Access, Visual Basic Scripts, PHP and FrontPage for Web Page design. Maintained Page to add new products.

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Education
07/2008Application Software
Washington Women’s Employment and Education
Kent, WA

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Awards & Certifications

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Last Modified: Thursday, 10 October, 2013 @ 13:41